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DiZak Ketex is a travel agency specialising in central Europe (Vienna, Prague, Bratislava, Budapest, Bucharest, Bulgaria)
DMC agency DIZAK KETEX
The DMC agency DiZak Ketex is a reference for a business and event tourism in central Europe. The agency brings together an international team, around 4 axes :
Advise
welcome
organization
innovation
OUR APPROACH
A PERSONALIZED APPROACH TO YOUR PROJECTS :
1
A personal contact to better understand your expectations
A unique interlocutor, from conception to realization
2
The presence of our teams on the ground
3
Develop a spirit of partnership with you
4
Terms and Conditions
Terms and Conditions for DiZak Ketex
Last Updated: 04th of September 2023
Introduction
These Terms and Conditions govern the provision of travel and event services ("Services") offered by DiZak Ketex, located at Mostecká 21, 118 00 Malá Strana. By booking any of the Services, you agree to abide by these Terms and Conditions.
Definitions
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"Client" means any person, company, or other entity that has booked Services with DiZak Ketex.
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"Service Provider" means third parties that have been contracted by DiZak Ketex to provide Services.
Bookings
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All bookings must be made in writing and will not be considered confirmed until a written confirmation is sent by DiZak Ketex.
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A deposit of 10% of the total cost must be paid at the time of booking.
Payments
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Payments can be made via transfers or payment by cards.
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Full payment must be completed no later than 60 days before the event/travel date.
Cancellations and Refunds
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Cancellations must be made in writing and received by DiZak Ketex at least 60 days before the event/travel date for a full refund, minus any costs already incurred, if any other contract had been signed
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No refunds will be given for cancellations made less than 60 days before the event/travel date, if any other contract had been signed
Liability
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DiZak Ketex is not responsible for the actions or omissions of Service Providers.
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DiZak Ketex is not liable for any injuries, losses, or damages incurred during the provision of the Services.
Changes to Services
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DiZak Ketex reserves the right to alter or cancel any part of the itinerary due to unforeseen circumstances.
Governing Law
These Terms and Conditions shall be governed by the laws of Czech republic.
Contact Information
For any queries regarding these Terms and Conditions, please contact Nicolas MARTY / Olivier ROMAN
Privacy Policy
Last Updated: 4Th of September 2023
Introduction
Welcome to the privacy policy for DiZak Ketex ("we," "our," "us"), located at Mostecká 21, 118 00 Malá Strana. This policy outlines how we collect, use, and protect the personal information you provide when using our services.
Information We Collect
We may collect the following types of information:
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Personal identification information (name, email, phone number, etc.)
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Travel preferences and details (destination, accommodation types, etc.)
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Payment information
How We Use Information
We use the information we collect to:
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Process your bookings
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Provide customer service
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Improve our services
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Comply with legal obligations
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Send you promotional materials (if you have opted in for this service)
Sharing Information
We may share your information with:
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Third-party service providers involved in the provision of the service
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Law enforcement agencies, when legally required
Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your browsing experience on our website, analyze site traffic, and understand where our audience is coming from.
Security
We use secure protocols and technologies to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our service is not intended for use by children under the age of 18, and we do not knowingly collect personal data from such individuals.
Changes to This Policy
We reserve the right to update this privacy policy at any time. The updated date will be indicated at the top of this page.
Your Rights
You have the right to access, correct, or delete your personal information. You can do this by contacting us at [Your Contact Information].
Governing Law
This policy is governed by the laws of [Your Country/State].
Contact Us
For any questions regarding this policy, you can contact us at Nicolas MARTY / Olivier ROMAN
Call
00 420 737 09 00 10
00 420 737 09 00 11
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