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Dizak Ketex
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Our company

DiZak Ketex is a  travel agency specialising in central Europe (Vienna, Prague, Bratislava, Budapest, Bucharest, Bulgaria)


The DMC agency DiZak Ketex is a reference for a business and event tourism in central Europe. The agency brings together an international team, around 4 axes :









A personal contact to better understand your expectations

A unique interlocutor, from conception to realization


The presence of our teams on the ground


Develop a spirit of partnership with you


Terms and Conditions

Terms and Conditions for DiZak Ketex

Last Updated:  04th of September 2023


These Terms and Conditions govern the provision of travel and event services ("Services") offered by DiZak Ketex, located at Mostecká 21, 118 00 Malá Strana. By booking any of the Services, you agree to abide by these Terms and Conditions.


  • "Client" means any person, company, or other entity that has booked Services with DiZak Ketex.

  • "Service Provider" means third parties that have been contracted by DiZak Ketex to provide Services.


  1. All bookings must be made in writing and will not be considered confirmed until a written confirmation is sent by DiZak Ketex.

  2. A deposit of 10% of the total cost must be paid at the time of booking.


  1. Payments can be made via transfers or payment by cards.

  2. Full payment must be completed no later than 60 days before the event/travel date.

Cancellations and Refunds

  1. Cancellations must be made in writing and received by DiZak Ketex at least 60 days before the event/travel date for a full refund, minus any costs already incurred, if any other contract had been signed

  2. No refunds will be given for cancellations made less than 60 days before the event/travel date, if any other contract had been signed


  1. DiZak Ketex is not responsible for the actions or omissions of Service Providers.

  2. DiZak Ketex is not liable for any injuries, losses, or damages incurred during the provision of the Services.

Changes to Services

  1. DiZak Ketex reserves the right to alter or cancel any part of the itinerary due to unforeseen circumstances.

Governing Law

These Terms and Conditions shall be governed by the laws of Czech republic.

Contact Information

For any queries regarding these Terms and Conditions, please contact Nicolas MARTY / Olivier ROMAN

Privacy Policy

Last Updated: 4Th of September 2023


Welcome to the privacy policy for DiZak Ketex ("we," "our," "us"), located at Mostecká 21, 118 00 Malá Strana. This policy outlines how we collect, use, and protect the personal information you provide when using our services.

Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email, phone number, etc.)

  • Travel preferences and details (destination, accommodation types, etc.)

  • Payment information

How We Use Information

We use the information we collect to:

  • Process your bookings

  • Provide customer service

  • Improve our services

  • Comply with legal obligations

  • Send you promotional materials (if you have opted in for this service)

Sharing Information

We may share your information with:

  • Third-party service providers involved in the provision of the service

  • Law enforcement agencies, when legally required

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience on our website, analyze site traffic, and understand where our audience is coming from.


We use secure protocols and technologies to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our service is not intended for use by children under the age of 18, and we do not knowingly collect personal data from such individuals.

Changes to This Policy

We reserve the right to update this privacy policy at any time. The updated date will be indicated at the top of this page.

Your Rights

You have the right to access, correct, or delete your personal information. You can do this by contacting us at [Your Contact Information].

Governing Law

This policy is governed by the laws of [Your Country/State].

Contact Us

For any questions regarding this policy, you can contact us at Nicolas MARTY / Olivier ROMAN

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00 420 737 09 00 10

00 420 737 09 00 11



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