DiZak Ketex is a travel agency specialising in central Europe (Vienna, Prague, Bratislava, Budapest, Bucharest, Bulgaria)
DMC agency DIZAK KETEX
The DMC agency DiZak Ketex is a reference for a business and event tourism in central Europe. The agency brings together an international team, around 4 axes :
A PERSONALIZED APPROACH TO YOUR PROJECTS :
A personal contact to better understand your expectations
A unique interlocutor, from conception to realization
The presence of our teams on the ground
Develop a spirit of partnership with you
Terms and Conditions
Terms and Conditions for DiZak Ketex
Last Updated: 04th of September 2023
These Terms and Conditions govern the provision of travel and event services ("Services") offered by DiZak Ketex, located at Mostecká 21, 118 00 Malá Strana. By booking any of the Services, you agree to abide by these Terms and Conditions.
"Client" means any person, company, or other entity that has booked Services with DiZak Ketex.
"Service Provider" means third parties that have been contracted by DiZak Ketex to provide Services.
All bookings must be made in writing and will not be considered confirmed until a written confirmation is sent by DiZak Ketex.
A deposit of 10% of the total cost must be paid at the time of booking.
Payments can be made via transfers or payment by cards.
Full payment must be completed no later than 60 days before the event/travel date.
Cancellations and Refunds
Cancellations must be made in writing and received by DiZak Ketex at least 60 days before the event/travel date for a full refund, minus any costs already incurred, if any other contract had been signed
No refunds will be given for cancellations made less than 60 days before the event/travel date, if any other contract had been signed
DiZak Ketex is not responsible for the actions or omissions of Service Providers.
DiZak Ketex is not liable for any injuries, losses, or damages incurred during the provision of the Services.
Changes to Services
DiZak Ketex reserves the right to alter or cancel any part of the itinerary due to unforeseen circumstances.
These Terms and Conditions shall be governed by the laws of Czech republic.
For any queries regarding these Terms and Conditions, please contact Nicolas MARTY / Olivier ROMAN
Last Updated: 4Th of September 2023
Information We Collect
We may collect the following types of information:
Personal identification information (name, email, phone number, etc.)
Travel preferences and details (destination, accommodation types, etc.)
How We Use Information
We use the information we collect to:
Process your bookings
Provide customer service
Improve our services
Comply with legal obligations
Send you promotional materials (if you have opted in for this service)
We may share your information with:
Third-party service providers involved in the provision of the service
Law enforcement agencies, when legally required
Cookies and Tracking Technologies
We use secure protocols and technologies to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Our service is not intended for use by children under the age of 18, and we do not knowingly collect personal data from such individuals.
Changes to This Policy
You have the right to access, correct, or delete your personal information. You can do this by contacting us at [Your Contact Information].
This policy is governed by the laws of [Your Country/State].
For any questions regarding this policy, you can contact us at Nicolas MARTY / Olivier ROMAN